Coaching / Mentoring Program

A formal coaching/mentoring program is offered for claims management, risk management and/or patient safety staff.

About the Program

The coaching/mentoring program is tailored to the level of expertise of the staff member from novice to advanced. Foundational principles are taught along with the most advanced including the concepts of Enterprise Risk Management. The mentor program is tailored to the specific needs.

Testimonials

I have thoroughly enjoyed the Mentoring Program.  My instructor is a content expert and was able to deliver complex information and with the flexibility to ensure the leaner’s needs were being met through each module.  In addition to the phone conference meetings, the materials provided to support the pre and post assignments were helpful tools to reinforce the pre-recorded lectures.  The objectives for each module we clearly outlined and supported the content for each session.  Overall, I had a great learning experience and am confident that the knowledge gained will be applied to help reduce risk and improve patient safety within my organization. 
Sarah B.System Director of Risk Management – Michigan