Coaching Services

What is Coaching?
The International Coaching Federation defines coaching as "Partnering with clients in a thought provoking and creative process that inspires them to maximize their personal and professional potential." The emphasis is on a coach-client relationship that centers on the success of the client.

About the Program

The coaching/mentoring program is tailored to the level of expertise of the staff member from novice to advanced. Foundational principles are taught along with the most advanced including the concepts of Enterprise Risk Management. The mentor program is tailored to the specific needs.

Why Coaching?

Coaching aids in improving executive presence, social and situational awareness, confidence, presentation skills and communication. Coaching aids in advancing and developing leadership skills. Coaches help leaders gain new outlooks on their day-to-day work and can help leaders discover new insights, approach situations in different ways and uncover some of their blind spots.

The benefits of coaching are many; 80% of people who receive coaching report increased self-confidence, and over 70% benefit from improved work performance, relationships, and more effective communication skills. 86% of companies report that they recouped their investment on coaching and more (source: Institute of Coaching 2009).

Coaching is not: Mentoring, Facilitation, Consulting, Psychology/Behavioral Health Care.

Is there a ROI (return on investment) for Coaching?

  • The International Coaching Federation indicates Coaching generates $4-$8 for every $1 invested.
  • MetrixGlobal reported a 529% ROI and numerous intangible benefits to the business after studying executive coaching in a Fortune 500 firm.
  • Manchester Inc reported coaching provides an average ROI of nearly 6 times the coaching cost.
  • Personnel Management Association reports Coaching combined with training boosts productivity by an average of 86% compared to 22% with training alone.

Is there a professional benefit to clinicians for coaching?


Our coaching service is supported by:

Ed Millermaier MD, MBA, FACP, ACC– Ed is an Associate Certified Coach with the ICF and certified as a Team Coach with the Global Team Coaching Institute. He has been an entrepreneurial, creative, relational executive with many years of leadership and governance experience in health care with more than thirty-three years of clinical experience as a primary care internal medicine physician. For the past 16 years he has been in multiple roles in an executive capacity including as Chief Medical Officer, Chief Operating Officer, Department Chair, and Medical Director for Quality as well as having been on Boards of Directors for community-based health centers, health systems, arts organizations, and the insurance industry. The knowledge, wisdom, and experience of his past contribute to his coaching.

He is an amateur musician engaged in community orchestras and ensembles throughout his adult life. Ed and his physician spouse of 40+ years have three adult children and 4 grandchildren. They enjoy all four seasons Michigan offers, multiple outdoor activities, music, reading, and time with family and close friends.

Margaret Curtin, SVP Risk and Client Services MPIE – Margaret is a Certified Graduate Coach from Coaching Out of the Box® and is in process of obtaining her Associate Certified Coach from the ICF. She has 30 plus years working in healthcare risk management, consulting with clinicians and practice managers on contentious situations with patients, families, partners as well as competitors. She has also had the privilege of holding space for healthcare providers who have experienced burnout, an adverse event or stress associated with the pressure of medicine. Margaret has also participated in program development for talent management, team building, and staff coaching.


Services may be selected based upon what meets your individual or facility needs.

Please email us at with any further question or pricing options.